7, 17: 30 with 18: Approve 00 minutes dine;

7, assist floor to had made pair of customer service Wu work;

8, 23: 00 before pay all bills receive silver to sign downstage affirm, make clear turn room or other matters concerned, bottom sheet keeps file;

9, the other item that the superior that finish explains;

10, had done join a class, by the article of next order member sign rear can come off work;

Do the work surely daily:

1, guest of understanding hotel VIP is special requirement, the attention is white board the guest information that go up and MOD;

2, accurate processing all sorts of incoming telegrams, had made corresponding record, those who assure a record is accurate and complete, make sure information is delivered in time go out;

3, attention is ranking, had done seasonable communication with superior, understand ranking habit and intention as far as possible, of each outgoing message that handle ranking office in time or documentation arrange with file;

4, all outgoing message that make a department by standard and standard and form, had done in time about cadre door information and file receive, deferent reach file the job, do not allow to hand in next orders to finish;

5, pay close attention to circumstance of cleanness of room Wu center at any time, the reception that finishs office caller by the standard works;

6, do good bequeath article to register reach custodial job, accurate fill in bequeath article registration form, appropriate is custodial, if encounter article to already was gotten,registering this getting on to make good record, the relevant certificate that when the guest gets goods, shows duplicate files;

7, do good middle shift to use up small extend and make good record;

8, remind foreman of floor middle shift to be checked to what the project maintains that day solid, if have,the heart follows a newspaper;

9, the hair knock off that has made daily breakfast certificate and paper is made;

10, opinion of phone ask guest and proposal.

Flow of work of evening shift of room Wu center

Working hours: 23: 00——08: 30

Working content:

1, 22: The standard of appearance of appearance of hotel of strict comply with 45 minutes ago reachs register one's attendance at a meeting or at an office of office of room Wu center after move good outfit;

2, 23: 00 with middle shift article member had done have sex, see record of hand over to the next shift reach had joined special event, if have the inquiry on not clear horse, get goods of situation check the amount according to the autograph (the key, lend content, wine water, sell goods on a commission basis article, ) of bequeath article, notify sb of a phone call;

3, examination documentation file, borrow content to follow urge, condition of project maintenance, room is changed wait for relevant circumstance;
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